Thursday, November 8, 2007

Who Would You Trust More?

Is a life experience degree true? Do you believe in the fundamentals of life experience? Who would you believe more - preachers - who know nothing but opine out of hearsay, or those who have actually experienced the degree and enjoyed the benefits?

There is one group of people which says that life experience is a farce. They conclude that since life experience universities like Almeda University do not take classroom lectures; that they only offer a degree after eligibility check, they are not universities or colleges and they do not offer proper degrees. These degrees are not legible, they say. On the other hand we have the alumni of such universities, who have taken the plunge into the degrees and come out with better jobs and heftier pay packets than they were getting before. Who would you believe more?

On one hand the diploma colleges charge exorbitantly for their tuition fees and various other fees, on the other hand Almeda charges just a fraction of it and also offers a refund in full with no question asked should you want it that way. Who do you think runs the business more professionally and in a morally correct manner?

On one hand these universities set up staff called ‘customer care' not knowing the head or tail of a customer's problem and calling it customer support. On the other hand we have staff which does not boast high and remains true to what it was set up for - offering email support to over 500 a day, and working to high levels of satisfaction which is revealed by the ePublicEye survey. Who do you think is more concerned with the customer?

If life experience were a farce, do you think the customers would have not made a clean breast of their farce by now? The question remains - who would you trust more?

By: Shubhanyu Jain

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